FAQ

saucy palette

FAQ

paint brush and palette

 

we're here to help.

How can I track my order? When your order is placed and ready to be shipped you will receive a confirmation email with your package’s tracking number. In the event that you do not receive it, be sure to contact us as soon as possible at [email protected].

What are your canvas sizes (maybe subject to change) Typically 8x8 in or 10x10 in

When will an item be back in stock? To get the latest updates you can follow us on any one of our social media accounts. If you are looking for a specific kit, shoot us an email at [email protected] to let us know and we’ll keep you informed.

Do you make custom orders? At this time we do not offer customizable kits or canvases. However, as we grow we would love to hear your feedback or suggestions for the themes on our next kits.

Who can use these kits? Anyone who has an interest in painting or trying a new activity! However, please keep in mind the curated playlists may contain songs with explicit language & a number of kits have alcoholic beverage recommendations. Feel free to incorporate kid-friendly substitutions of your own.

Can I cancel my order? Returns & Exchanges Policy: All sales are final. If you have concerns about the condition your kit arrived in or possible damage incurred while shipping, contact us at [email protected] and we will work to accommodate you in whatever feasible way we can.

Do you do pick up or delivery?  We are based outside of Chicago, Illinois. If you are located near downtown or the surrounding suburbs, shoot us a message to discuss possible pickup or delivery arrangements!